We will ship you your new prescription frames for Free! Its that easy. Free shipping online applies for the continental US.
Each pair of Tortoise & Blonde glasses are made unique for every guest. By taking measurements, verifying prescriptions & fitting the frame to your face we are confident you will be satisfied with your purchase.
We offer a 30 day return policy. You must contact us within 14 days of receipt of your glasses.
Refunds are subject to a restocking fee of 25%. Store credits are available without a restocking fee. Any errors caused by T&B will be corrected and shipped or delivered to you at no additional charge.
We allow one exchange per pair of eyeglasses within the first 30 days of receiving your order. If you require new lenses, there will be a restocking fee of 10% of the initial total order. The frames must be in the original condition, undamaged and with no signs of wear.
Lens scratches fall under the 6-month, 1-year, or lifetime warranty of the coating purchased.
All of our frames hold a 1-year warranty against manufacturers defect.
Our design is classic in theory, but contemporary in construction and execution. We use industry-standard cellulose acetate
(Zyl), the same German-engineered hinges and hardware, and source the best lenses for your individual needs. The frames are manufactured
in the same factories that today's best eyewear brands are made in, then fabricated and dispensed under the watchful eye of our in-house Optometric team to your exact specifications.