We'll send you up to 5 pairs of glasses to try on at home for 10 days free, we'll include a pre-paid return shipping label to send them back to us with no obligation to buy. Available to anyone in the contiguous 48 states. LEARN MORE HERE >
We will ship you your new prescription frames for Free! Its that easy.
We offer a no questions asked, 30 day free return policy from the day you receive your order. For US-based orders free return shipping is included. If you're not 100% satisfied with your new glasses for any reason, you can simply call or email us and we'll send you a pre-paid return shipping label allowing you to return your glasses for free. No questions asked.
A: We create and craft our own designs from only the best materials and components. Now you can buy an entire eyewear wardrobe, 3 frames with Rx, with excellent quality & design for less than the cost of a single brand name frame. We have made it simpler to get you what you want, when you want it, and all under a hundred bucks.
A: As a licensed and board certified optometric business we fill prescriptions for bifocal, progressive, single vision, and reading glasses.
A: We can currently fill prescriptions and ship orders within the United States and Canada.
A: We use acetate and chose it because we love it. We are offering our frames custom crafted from the best quality available, and it shows. Hold them up to the light and see the amazing colors! Our collection is extremely light and comfortable, but aggressively styled.
A: In addition to our Virtual Try-On Mirror, and our Home Try On service, look out for us on your college campus or at a pop-up shop in your city. Stay tuned to our events page on http://tortoiseandblonde.com.
A: The $1 charge will be donated to EyeCare4Kids. We will also authorize your credit card for $150 purely as a hold. This is not a charge, and you may see this on your statement. We reserve the right to charge you $87 x however many frames you have outstanding if our sample frames are not returned.
A: Typically within five business days, but, more complicated prescriptions will demand extra time. Once we have received your order, you will then be notified by email. In similar fashion, once your order has been shipped, a second notification will be sent to you. Depending on your prescription, you could have your glasses the next day for an extra charge. Information regarding our rush delivery service is available in the checkout section of our website.
A: Basic UPS ground delivery is FREE with orders over $97. If you would like your order sooner Express shipping is available at checkout.
A: We accept returns up to 30 days from day your receive your purchase. To begin processing your return, please email firstname.lastname@example.org for further details. Unfortunately Flash Sale, Sale, and closeout items are not returnable due to their already low pricing.
A: Yes! Tortoise & Blonde is an approved prescription eyewear vendor for Flexible Spending and Health Savings accounts. You can purchase your glasses by using a major credit card that is associated with a FSA or HSA account. Or you may purchase your glasses using a unaffiliated credit card and submit our order confirmation email as a receipt for reimbursement.
A: We don’t accept insurance directly, but many insurance companies will accept receipts from providers outside their network for partial reimbursement. Your order confirmation email should suffice as a receipt. Please note that we sell our specs as a package so the order confirmation summary will not show the price for lenses and frames separately.